Customer-First, Modular Banking Built for Speed
- threadbank_editor
Chris Black, Thread Bank CEO & President, took the stage on the latest episode of The Financial Brand podcast titled “Customer First: Modular Banking Built for Speed.” The episode was recorded live with Jim Marous and the LoanPro team during the Salt Flats Summit, where industry leaders came together to discuss how modern banks are rethinking technology and customer experience.
This special episode combines three conversations from the event—Chris’s discussion appears third in the lineup, offering insight into Thread Bank’s forward-thinking approach to modular banking.
In the podcast, Chris shares how Thread Bank is transitioning from monolithic legacy systems to specialized, modular banking architectures designed for flexibility, speed, and customer-first innovation. He discusses:
-
How modular systems empower banks to innovate faster and deliver personalized experiences.
-
Why community banks must evolve to stay relevant in an increasingly digital ecosystem.
-
The balance between innovation, compliance, and customer trust.
Jim Marous also recapped the episode in a recent article on The Financial Brand, emphasizing how banks like Thread are using modular design to make technology more adaptable and responsive to customer needs.
Listen to the full podcast and discover how Thread Bank is leading the way in customer-first banking.
🔗 Listen on YouTube, Apple Podcasts, and Spotify.