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Privacy Policy

Rev. April 2024

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and account balances
  • Account transactions and checking account information
  • Transaction history and wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Thread Bank chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information:
Does Thread Bank Share? Can you limit
this sharing?
For our everyday business purposes—such as to process your transactions,
maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes information about your creditworthiness No We don’t share
For our affiliates to market to you No We don’t share
For nonaffiliates to market to you No We don’t share
Questions?

Call 423-272-2200 or go to thread.bank.


What We Do

How does Thread Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Thread Bank collect my personal information?

We collect your personal information, for example, when you:

  • open an account or apply for a loan
  • give us your contact information or pay us by check
  • provide your mortgage information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

 

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes
  • information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

DISCLOSURES

California Consumer Privacy Act Notice

Thread Consumer Accounts Rate Sheet

Thread Sweep Program:

IntraFi Sweep Program for Unit Fintech Partnerships
Through the IntraFi Thread Deposit Sweep Program, available deposits will be “swept” (moved) into deposit accounts at one or more of our Program Banks. Cash deposits made to Program Banks are covered by Federal Deposit Insurance Corporation (“FDIC”) Insurance up to a minimum of $3,000,000 inclusive of deposits you may already hold at the bank in the same ownership capacity. Note: Thread Bank is not responsible for monitoring the amount of deposits in any Program Bank. For more information about the program, see the Thread Sweep Disclosure.

Note: If you have questions about which sweep program is applicable to your deposits with Thread Bank, please contact us at: customerservice@thread.bank.

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