our story
We believe the future of banking is digital, connected, contextual, and customer-first. We’re building a financial ecosystem of simplified banking solutions that weave seamlessly into your business and your life.
careers
Join a forward-thinking team driving innovation in the banking industry
bank your way
Simplify your payment acceptance and unlock new revenue streams. Our embedded banking payments system provides access to a vast network of payment rails, allowing you to seamlessly accept payments from a wide range of sources.
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Want to get started with ThreadConnect? Reaching out with general questions? Find your form below.
legacy customers
Thread Bank is built on the foundation of Civis Bank — which has been serving Hawkins, Hancock, and surrounding counties since 1906. Our team is ready to serve you by phone, email, or in one of our local branches.
locations and hours
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Our platforms seamlessly weave the digital and traditional banking experiences. We bring the convenience and innovation of modern banking to your fingertips.
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With ThreadConnect, you can elevate your business with innovative embedded financial services that support your growth and success.
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developers
Our embedded banking solution is built with developers in mind. We offer a robust suite of APIs and comprehensive documentation, making integration with your platform a breeze.
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are you a branch customer?
For legacy customers of Civis Bank, please refer to the branch hours and locations listed to find the most convenient options for your banking needs.
Launch your branded debit or prepaid card program with ease. Our system simplifies creation and integrates seamlessly with payment networks, fostering deeper customer engagement.
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our history
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our history
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it all starts with
Our digital-first solutions combine best-in-class technology with a streamlined customer experience to reduce the time, effort, and mental energy of everyday business and personal banking.
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we’ve funded
innovators since 1906Thread Bank was founded in Eastern Tennessee, which was a major launching point for Revolutionary War heroes heading West to claim their American dreams. That same pioneering spirit is driving the seasoned banking and fintech investors and executives who recapitalized the bank in May 2021 to help today’s business visionaries and dreamers succeed.
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our next offering
empowers your growthWe built the framework for you to extend our simplified banking to your customers via an easy-to-implement, easy-to-sell, embedded banking solution.
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the future vision is a
connected, compliant, ecosystemThrough meticulously selected partnerships, we will utilize our technology platform and charter to empower other banks, credit unions, and fintechs to integrate financial solutions into their customer experience, without the hassle of building them.
team testimonials
At Thread Bank, we believe in the power of cross-functional collaboration, where every team member’s unique perspective contributes to delivering exceptional results.
Millions of payments processed every month, managed seamlessly
CONNECTED WITH
Team testimonial 1This role provides comprehensive support for deposit accounts, ensuring their accuracy, completeness, and adherence to regulations. You’ll be the go-to person for inquiries and issues from customers, partners, and internal stakeholders, assisting
Create unique customer experiences with our embedded banking capabilitie
Establish merchant accounts and accept payments
Provide access to commercial and consumer loans on your platform
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team values
ethical
committed to ethics and compliance
agile
adaptable and agile in a changing landscape
dependable
consistently delivering high value products and services
Experience unparalleled security and regulatory peace of mind. Our embedded banking deposit platform prioritizes compliance at every step, ensuring the safe and secure handling of your funds.
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Simplify your payment acceptance and unlock new revenue streams. Our merchant acquiring platform Threaded Payments provides access to a vast network of payment rails, allowing you to seamlessly accept payments from a wide range of sources.
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PAYMENTS WITHOUT BARRIERS
a vast network of payment rails means unhindered interactions
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millions of payments processed every month, managed seamlessly
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millions of payments processed every month, managed seamlessly
getting started
See for yourself. Explore our comprehensive API documentation and discover how effortlessly you can integrate secure financial features into your platform.